Tickets

Event Tickets

Tickets to our events are available for purchase online, by phone, in person, or by mail (please note, from time to time we host events with tickets that can only be purchased directly from the artist).


ONLINE:

  • To purchase tickets online, please visit our online ticketing service, EventBrite.
  • You must provide a valid credit card (Eventbrite accepts Visa, MasterCard, American Express or Discover).  Please note: processing charges apply ($0.99 plus 5% of the ticket price).   For example, if the ticket is $20, your total credit card charge will be $20 + $0.99 + $1 =$21.99 per ticket.
  • A confirmation email will be sent to you and tickets will be reserved under your last name at the door.  There are no paper tickets for our events.

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PHONE:

  • To purchase tickets by phone, please call 860.310.2580 during our regular business hours (Monday-Friday 10:00am-5:00pm) and someone will process that order for you. If your call is placed after business hours, a message can be left  and you will receive a call back when we return to the office.  If you are calling the day of a performance and our office is closed, we recommend purchasing your tickets online or at the door.
  • You must provide a valid credit card (we accept Visa, MasterCard or American Express).  Please note: processing charges apply ($0.99 plus 5% of the ticket price).   For example, if the ticket is $20, your total credit card charge will be $20 + $0.99 + $1 =$21.99 per ticket.
  • A confirmation email will be sent to you and tickets will be reserved under your last name at the door.  There are no paper tickets for our events.

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IN PERSON:

  • To purchase tickets in person, please visit our office Monday – Friday 10:00am – 5:00pm or you may purchase tickets at the event, 30 mins before the show begins (unless sold out).
  • We accept cash or check (made payable to Charter Oak Cultural Center). Note: no processing charges apply for customers paying with cash or check.
  • Tickets will be reserved under your last name at the door.  There are no paper tickets for our events.


BY MAIL:

  • To purchase tickets by mail, please send a check or well-concealed cash (made payable to “Charter Oak Cultural Center”) to Charter Oak Cultural Center, 21 Charter Oak Avenue, Hartford, CT 06106.
  • Please include a note which includes the following information: name of the event, day, time, how many tickets, your name, phone number, and email address.
  • Note: no processing charges apply for customers paying by check or cash.
  • Tickets will be reserved under your last name at the door.  There are no paper tickets for our events.

Ticket reservations are held by last name or company name and can be claimed at the ticket desk before the show.  We do not send printed tickets (although our online ticketing service provides confirmations that you may bring if you’d like, although it is not necessary).

We recommend arriving at least 15 minutes early. All seating is first come, first serve.

Refund Policy

If you are unable to attend an event, we will provide a refund if cancellation is received within 24 hours of the event.

Ticket Policy

We present as many performances and events as we can for free, keep our prices as low as possible and never turn anyone away who cannot afford the price of a ticket.*
*the only exception to this is fundraiser events, which we occasionally throw to help us make our programming accessible for all!

If you cannot afford the price of the ticket, you may:

  • Tell the house manager at box office the night of the show that you’d like to pay what you can. We’ll take as much as you’re able to give.  No minimum amount required.
  • If you’d rather reserve your ticket ahead of time, please call us 860-249-1207, and we will reserve your tickets.
  • Or, reserve your ticket online through our online ticketing service.  Choose the event you’d like to reserve tickets for and click the orange “attend” button.  Then, click the  “enter your promotional code” hyperlink above the green “order now” button. Enter the code”ACCESS4ALL” for your ticket(s).

Please note: We do not guarantee availability of these tickets, as shows are subject to selling out.  For sold out shows, tickets will not be available at the door.  If you would like to come to an event that may sell out – we highly recommend you reserve your tickets ahead of time.




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